all casino Privacy Policy

What Information We Collect

When you register an account on all casino, we collect personal details including your full name, date of birth, email address, and mobile number. We also collect payment-related information such as your GCash number or bank account details when you make a deposit or request a withdrawal. During your sessions on the platform, we automatically gather technical data including your IP address, device type, browser version, and pages visited. This technical data helps us maintain platform security, detect suspicious activity, and improve the overall user experience for Filipino players. We may also collect information you voluntarily provide when you contact our support team or submit feedback. All data collection is limited to what is necessary for the purposes described in this policy. We do not collect sensitive personal information such as government ID numbers unless required for identity verification under applicable Philippine regulations.

How We Use Your Information

Your personal data is used primarily to operate and maintain your account, process deposits and withdrawals in Philippine pesos, and verify your identity in compliance with applicable laws. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform or policies. Technical and usage data is analysed to improve platform performance, fix bugs, and personalise your experience on the site. We may use your information to detect and prevent fraud, money laundering, and other prohibited activities as required by Philippine regulatory standards. If you have opted in to receive promotional communications, we may use your email or mobile number to send relevant updates — you can opt out at any time by contacting our support team. We do not use your data for automated decision-making that produces legal or similarly significant effects without human review. Your data is never sold to third parties for their own marketing purposes.

How We Share Your Information

We share your personal data only with trusted third parties who are necessary for the operation of the platform, such as payment processors, identity verification providers, and cloud hosting services. All third-party partners are contractually required to handle your data securely and only for the specific purposes we have authorised. We may disclose your information to Philippine government authorities, regulators, or law enforcement agencies when required by law or in response to a valid legal request. In the event of a business transfer, merger, or acquisition, your data may be transferred to the new entity, and you will be notified of any material changes to how your data is handled. We do not share your personal information with advertisers, data brokers, or unrelated third-party businesses. Any sharing of data outside the Philippines is subject to appropriate safeguards to ensure your information receives equivalent protection. If you have questions about specific third parties we work with, you may contact our support team using the email address in the footer.

Data Retention and Security

We retain your personal data for as long as your account is active and for a reasonable period thereafter as required by applicable Philippine law or regulatory obligations. When your data is no longer needed, it is securely deleted or anonymised in accordance with our internal data management procedures. We use industry-standard security measures including encryption, secure server infrastructure, and access controls to protect your information from unauthorised access, disclosure, or loss. Our team regularly reviews and updates security practices to address emerging threats and maintain the integrity of the platform. You are responsible for keeping yourown account credentials confidential and for any activity that occurs under your account. If you suspect that your account has been accessed without your authorisation, please contact our support team immediately using the email address listed in the footer of this page. We will never ask you to share your password through email, chat, or any other channel.

Your Rights as a Data Subject

As a player based in the Philippines, you have the right to access the personal data we hold about you and to request a copy of that information at any time. You may also request corrections to any inaccurate or incomplete data associated with your account. If you wish to have your personal data deleted, you may submit a request to our support team, subject to any legal or regulatory obligations that require us to retain certain records. You have the right to withdraw your consent to data processing at any time, though this may affect your ability to use certain features of the platform. We will respond to all data rights requests within a reasonable timeframe and in accordance with applicable Philippine data privacy laws. If you believe your data rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. We take all such concerns seriously and will cooperate fully with any regulatory inquiry.

Cookies and Tracking Technologies

Our platform uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and analyse how the site is used. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting your ability to use the site. Analytics cookies help us understand which pages are most visited and how players navigate the platform, allowing us to make improvements over time. We do not use third-party advertising cookies or share cookie data with external marketing networks. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some platform features. By continuing to use the platform after being informed of our cookie practices, you consent to their use as described in this policy. If you have questions about specific cookies used on the site, please reach out to our support team.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable Philippine law. When we make material changes, the updated policy will be published on this page with a revised effective date at the top. We encourage you to review this page periodically so you are always aware of how your data is being handled. Continued use of the platform after any update constitutes your acceptance of the revised Privacy Policy. If you disagree with any changes, you should stop using the platform and may request account closure by contacting our support team. We will not reduce your rights under this Privacy Policy without your explicit consent where required by law. All previous versions of this policy are available upon request from our support team.